Privacy Policy for Chinet Driver

This Privacy Policy explains how we collect, process, use, and protect information about you when you use our mobile application and related services. It also explains your rights and choices regarding your personal information.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the application.

1. Information We Collect

• Personal information such as full name, phone number, and national ID number.
• Driver-related documents including driver license, national ID, and Djibouti gateway pass papers.
• Real-time location data from drivers only while a job is active, to allow employers to track deliveries.
• Basic usage and device information to improve performance, security, and reliability.

Access to your device gallery is requested only when you choose to upload required documents. We do not access photos or files without your direct action.

2. Identity Verification

National ID information and uploaded documents are collected strictly for identity verification, legal compliance, fraud prevention, and platform safety. This information is securely stored and accessed only when necessary.

3. How We Use Your Information

• To provide and manage transportation and delivery services.
• To verify driver identity and eligibility.
• To enable communication between employers and drivers.
• To track active jobs and display real-time delivery status.
• To improve security, prevent fraud, and enforce platform rules.

4. Location Information

Location data is collected only during active jobs and only for drivers. It is used to enable real-time tracking by employers and to ensure job transparency and safety. Location tracking stops automatically when the job is completed.

5. Data Sharing

We do not sell, rent, or trade your personal data. Information may be shared only with authorized parties such as employers, drivers involved in a job, or service providers when required to operate the service or comply with legal obligations.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

7. Your Rights

• You may request access to your personal information.
• You may request correction or deletion of inaccurate data.
• You may withdraw consent where applicable, subject to legal requirements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through the application and will take effect immediately upon posting.